What we collect
- Your name, mobile number, email and delivery addresses
- Orders, returns, payments status and support conversations
- Device and app information used to keep your account secure
- Browsing within BluBuy, used to improve search and recommendations
How we use it
To deliver your orders, process payments and refunds, prevent fraud, give support and, only with your consent, send offers. Sellers and delivery partners receive only what they need to fulfil your order, and your phone number is masked during delivery calls.
Your choices and rights
- Download a copy of your data from Account, then Privacy and data
- Correct or update your details at any time
- Withdraw consent for promotional messages on any channel
- Ask us to delete your account and data, subject to legal retention periods
Retention and security
We keep order and tax records for 8 years as Indian law requires, and delete other data when it is no longer needed. Data is encrypted in transit and at rest and stored in India.