Contact us
We are here when you need a person
Most questions are answered fastest from your order page, but every channel below reaches a real member of our Care Desk team.
Customer care is open 8 am to 10 pm, every day
Help with an order
Track, cancel, return or report a problem. Fastest for anything about an order.
Go to your ordersChat with us
Talk to a person from Help in the app or on the web. Typical reply in 2 minutes.
Start a chatcare@blubuy.in
For anything that needs attachments or a written record. Reply within 24 hours.
Write to usRequest a call back
Tell us your number and a time that suits you. Calls are made 8 am to 10 pm, every day.
Sign in so we know whose orders to look at before we call. Or call 1800 210 4455 now.
Sign in to request a call backOther teams
- Seller support
Sellers
Raise a support case from Seller Hub, or write to seller.support@blubuy.in.
- Press room
Press and media
Write to press@blubuy.in for interviews, data and images.
- Open roles
Careers
See open roles and how we hire.
BluBuy Commerce Private Limited
Level 9, Lakeview Square, 14 Residency Road, Ashok Nagar, Bengaluru, Karnataka 560025
CIN U47912KA2025PTC204817, GSTIN 29AALCB4821Q1Z6
Grievance Officer
Not satisfied with how we resolved your issue? Our Grievance Officer, appointed under the Consumer Protection (E-Commerce) Rules, 2020, will review it.
- Name
- Meenakshi Raghavan
- Phone
- +91 80 4718 2200
- Hours
- Monday to Saturday, 9:30 am to 6:30 pm
Acknowledged within 48 hours, resolved within one month
How grievances are handled